Category: Opinion

Lawrence Carvalho is Director with An Oige – Irish Youth Hostel Association. He is also a voluntary trustee of the board of the An Oige- Irish Youth Hostel Association Dublin. He tells us what being part of a charity board is like.

Just over two years ago I formally joined the Board of the An Oige.

My background was in Information Technology began in mid 1990’s. I moved into various ICT projects in Banking, Hospitality and Government websites in the Middle East, Europe and Asia. I finally settled in finance as Data Analyst with Insurance and Hedge Fund industry.

I did feel the need to give back to society which I had done in my youth In Kuwait 1980’s & Mumbai (early 1990’s) prior to going to college in Ireland.

I volunteered with Morning Star Hostel June 2009 to December 2010 as Volunteer Kitchen porter, with Arc Cancer support for 5 runs in Phoenix Park May 2010, with Darkness to Light 2010 Pieta House, with the 16.6 miles St. Patrick’s Day Aware Howth Harbour to Dun Laoghaire Harbour 2010 and the Concern Laughter Lounge Fund raiser tickets and bucket collection outside Phibsborough Shopping Centre in October 2009.

I found the buzz of volunteering electrifying and exhilarating in the aforementioned worthy causes within Ireland.  I saw an advertisement in Volunteer Ireland for volunteers with An Oige which I had used in my youth on a hitch hiking trip with school buddy and my younger brother from Cork to Galway.

I got involved with the booking engine system in 2015 after meeting the Board An Oige Volunteers and head office staff in October 2015 where I found that there was need to help the organization.

Personally, I found it challenging which meant I had to take off my Technical hat and put on an approach from an internal user within An Oige.  It was rewarding and challenging as public speaking is something I still find challenging to this moment in time but I am hoping to get some tips from Anseo Comedy Club on Wednesday 6th November 2019 with Aidan Killian.

I also found Volunteer Trustee role to be a progressively engaging learning curve through bridging departmental coalitions within the An Oige Stakeholders.

I was privileged with lending a small hand in the An Oige Merit Awards in July 24th 2018 within An Oige Volunteer Coordinators Group and An Oige Staff.

I do also manage the An Oige Volunteer Database.

An Oige – Irish Youth Hostel is lively youthful energetic board which helps all youth enjoy Irish countryside through Hikes, Photography, Volunteer Wardens, Cycling all of which is quite active since 1931. Diversity and balanced gender mix on the An Oige board and sub committees has given a richer perceptive on points of view from global mix of fellow youth who love the Ireland’s rich outdoor adventure within 32 county heritage.

I hope to try my hand Volunteer hostel warden or give the lads in Glenmalure Hostel in Wicklow or Ben Lettery Hostel or Errigal Hostel in Donegal a hand in managing one weekend in Spring 2020. An Oige reservations team is great for groups over 10 in Galway (Sleep Zone) or Cork.

If you’re a charity trustee or are interested in becoming one, check out the great events on offer this Charity Trustees’ Week: https://www.volunteer.ie//2019/11/charity-trustee-week-what-its-like-to-be-a-trustee/ 

Investing in Volunteers (IiV) is the national quality standard for good practice in volunteer management. Depaul were one of earliest Irish achievers of the Investing in Volunteers quality mark first achieving the accolade in 2015 and renewing in 2018. Here, Volunteer Coordinator Jason Flynn tells us a little bit more about the process, why they did it and what advice they’d give others. 

Why did Depaul decide to go for the Investing in Volunteers quality mark?

Volunteering is an integral part of the service that Depaul is able to provide; it greatly enriches the quality of the experience for our service users. Volunteers contribute so much to our organisation, and we consider it very important to ensure that they get something in return. Therefore, the principles of Investing in Volunteers resonated very strongly with our own organisational values.

What difference has it made to your volunteer programme and your organisation?

Maintaining the Investing in Volunteers accreditation has ensured that Depaul’s volunteer management processes are of as high a standard as possible, and we are able to stand over all of our policies and procedures. It means that all levels of the organisation, the CEO, management and staff, are all involved and well informed about the processes surrounding volunteer management. Furthermore, it has enabled us to attract a high volume of high-calibre people as volunteers.

Is it really worth all of the work it entails?

I feel that the process of attaining and maintaining Investing in Volunteers accreditation doesn’t entail a significant amount of additional work, at least for an organisation like Depaul. It doesn’t require us to do anything other than what we should be to ensure quality volunteer management. The additional administration around the application is worth the credibility and visibility that the award brings to the organisation.

If you had to do anything differently what would you do?

I joined Depaul when we were in the process of preparing for our renewal, and in my previous organisation (which also had the accreditation and achieved renewal), I had already joined when accreditation was attained. I would have liked to be involved from the start of the process, although I am well enough acquainted with the processes by now that I feel I could manage it from the beginning.

What advice would you give to an organisation that is considering starting their Investing in Volunteers journey?

Even if an organisation doesn’t have the capacity, resources or budget to undergo the process at the moment, subscribing to the principles and keeping them alive as everyday practices is a good start. Then, when the organisation is ready to apply, it won’t require any additional or onerous effort to make the values real; you will have been living them all along.

If you’re interested in Investing in Volunteers, you can learn more here. 

Nina Arwitz, CEO of Volunteer Ireland and Chair of the Governance Code Working Group shares her thoughts on the satisfaction of shutting something down, the importance of governance and what the code achieved in the sector.

Last month I got to realise a professional dream – to shut something down.

I think that most, if not all, non-profits should aim to make themselves redundant, even if it might take hundreds of years. As a charity, you are addressing a need or problem. And as part of that you want to not just treat the symptoms of a problem, but also solve the problem itself. If you work for an organisation addressing climate change, your aim ultimately is for the climate change crisis to be averted and for your organisation not to need to exist anymore.

Well it’s not quite as dramatic, and not quite the same achievement as solving climate change, but in June 2019 we retired the Governance Code for Community, Voluntary and Charitable Organisations in Ireland.

Impact of the code

The code was first launched in 2012 in response to a need for guidance for non-profit organisations on implementing good governance practice. Since then, it’s achieved a lot. Over 2,000 organisations have used the code to improve their own governance. The code helped restore trust in the sector, at a time when this was needed. It raised the profile of governance in the community and voluntary sector. It demonstrated that good governance is not about a tick-box exercise but rather is about becoming better at achieving your aims. It set the tone for governance in non-profits in Ireland, establishing the principles-based, comply or explain approach. The code was also quite unique in that it was led by a “coalition of the willing” – organisations that came together under the name of the “governance code working group” to develop, review and oversee the code.

New code for charities

In 2014 the Charities Regulatory Authority was established, and in 2018 the Charities Regulator launched its own governance code – largely influenced by the original code. This prompted the working group to think very hard about the future of the original code. We spent three meetings over six months debating our future and considering options; we consulted with our members and stakeholders; and we surveyed all organisations that had engaged with the code. We thought about continuing for the sake of non-profits who are not charities, and therefore not technically affected by the Charities Regulator code. We considered maintaining our code as a “gold standard” for those organisations that want to go above and beyond the Regulator’s code.

Knowing when it’s time to go

We decided to retire the code and disband our working group because it would be confusing to have two codes out there; and most importantly because we felt that we have achieved what we set out to do. Governance is now mainstreamed across the sector and with the Charities Regulator, and ten years since this process first started we can say with pride we’ve achieved our aims and pass the mantle on. As chairperson of the governance code working group, I am so proud to have been part of that decision. It’s not often you find yourself in the position to end something, for all the right reasons.

To read the full statement about the retirement of the Governance Code for Community, Voluntary and Charitable Organisations in Ireland, visit: https://www.governancecode.ie/.

This year we are delighted to partner once again with Healthy Ireland for National Volunteering Week. In this blog, Kate O’Flaherty, Head of Healthy Ireland tells us why she believes volunteering is such a valuable part of a healthy society.

At Healthy Ireland, our aim is to create an Ireland where health and wellbeing is valued and where everyone can enjoy physical and mental health to their full potential. There are many aspects to our work and we focus on a number of key areas to encourage and support people to lead healthy lifestyles. We are helping people to improve their diets by helping them to Eat Well, to become more active and Be Well and to look after their mental wellbeing and Think Well.

We work in partnership with many and varied organisations, and Volunteer Ireland is one of our key ‘Think Well’ partners. Our current campaign is aimed at helping people to get “off the couch” and get out and about and get more active, improve their diet and to mind their mental wellbeing.

Social interaction is crucial for good mental health and a growing body of research indicates strong links between community involvement, volunteering and emotional wellbeing. People who volunteer report feeling useful, purposeful and valued. They feel connected to the community and have a sense of belonging. And the volunteering you do will also likely have a positive effect on the health of your community, so it’s a win-win.

Maybe you want to get active but aren’t a big fan of sport? Or maybe you’re feeling a bit lonely or simply want to get out and about?

If you choose something that you’re passionate about, something you’re good at and something that fits in to the time you have volunteering can have a real positive impact on your life. Volunteering can help improve your confidence through acquiring new skills and personal growth, all important for maintaining your wellbeing.

If you choose something active it can also be a great way to help you fit in some of your 30 minutes a day physical activity too.

We are delighted to be supporting National Volunteering Week this year and celebrating volunteers and communities across the country.

Earlier this month we had the pleasure of attending The Power of Volunteering conference in Zagreb, hosted by the Croatian Volunteer Development Centre. Volunteer involving organisations, volunteers, and government officials from across Croatia were present along with volunteer development agencies from Denmark, Slovenia, Ireland and the European Volunteer Centre. 

The conference provided a wonderful opportunity to learn from our peers in Europe, as well as a chance to share our own learning, challenges and best practice examples in volunteering.  Topics explored included the legal framework for volunteering, impact measurement tools, societal trends in volunteering and national volunteer days.

Some interesting facts that were shared during the opening Q&A were:

• In Slovenia, the latest conservative estimate is 300,000 active volunteers giving 2 million hours
• Volunteering is strongly encouraged in primary schools in Slovenia with an aim to build more formally on this tendency. Recently 600 teachers were trained to deploy an anti-bullying programme with students as volunteers – it proved to be very successful in decreasing bullying within the schools involved. Most importantly the students that were recruited as volunteers were not typically the most active participants in school and the volunteers themselves gained so much from being involved in the programme.
• 41% of all Danes volunteer and 63% of all Danes have volunteered in the last 5 years
• Volunteer centres, like in Ireland, must deliver core services in order to receive funding which is split 50/50 between the national volunteer budget and the local municipality
• A new study of 14,000 Scandinavians shows that those who are engaged in volunteer work at least once a week are twice as likely to have a thriving mental health.

Volunteer Ireland participated in the panel discussion, “Legal Frameworks for Volunteering” along with volunteer development agencies from Slovenia and Denmark and the European Volunteer Centre (CEV). Interestingly, neither Ireland nor Denmark have laws regarding volunteering, however both countries have a stronger state supported infrastructure to support volunteering compared to Croatia. We had a great discussion on the pros and cons of an established infrastructure. Panellists explored the idea that those countries that are still trying to develop an adequate infrastructure, like Croatia, are at an advantage for it can be easier to build something new than to try to adapt and change a structure that is already in place!

Dannie Larsen from Volunteer Centre and Self-Help Denmark shared some really insightful approaches to diverse recruitment. Four key points were explored:

• reflect on our own practice and ask ourselves if are we being inclusive in our recruitment;
• create a variety of roles for a variety of volunteers;
• don’t be afraid to try something new and recruit volunteers from groups you have never worked with before; and
• seek support from organisations that work with and support those underrepresented groups you are seeking to involve.

It was so interesting to hear about the different trends, policies and practices across different countries and to learn a little about why these differences exist – our political history, our economic situations, our demographics and our civil society infrastructure. But as always, when we come together as colleagues in the world of volunteering to share and learn, we realise there are core values that we all have in common – our desire to make volunteering accessible to all and our belief in the inherent value of volunteering for the individual, the local community and society at large.

Today we have another mythbusting blog for you, this time focusing on volunteering as a jobseeker.

Looking for a job can be overwhelming and it can take time to find the right opportunity that matches your skills and needs. Volunteering is a great way keep your skills sharp while making a valuable contribution to your community.

Misconceptions

A common misconception is that your jobseeker’s benefit will be stopped or reduced if you take up a volunteer role. Thankfully that’s not the case! If you are in receipt of jobseeker’s allowance and would like to volunteer, there are a few steps you need to take.

– Firstly, it’s important to find a volunteer role that suits your time, skills and interests. The best way to find the right role for you is to check out volunteer.ie or visit your local Volunteer Centre.

– Once you’ve applied for a volunteer role, your Deciding Officer will give you a VW1 form which is to be filled out by you and the organisation you hope to volunteer with.

– Your Deciding Officer will then confirm if it is ok for you to take up the voluntary role so that your jobseeker’s payment will not be affected. They will consider a number of factors, with the two most important being that you continue to seek work while volunteering and you remain available to take up paid employment should the opportunity arise.

Improvements

The good news is that we’ve recently worked with the Department of Employment Affairs and Social Protection to improve this process for jobseekers. We have recommended a number of updates to the VW1 form making it simpler and placing a greater focus on why a person wants to volunteer and what they hope to get out of it. If an application to take up a volunteer role is refused, Deciding Officers will now send a letter outlining the reasons why it was refused. A circular has also been sent to all local offices highlighting the importance of volunteering and the improvements to the process.

Finding a job can be time consuming and in some cases it can take a long time to find something that’s right for you. Volunteering can help you to keep your skills sharp and develop new ones; meet new people; gain experience for your CV and build confidence if you’ve been out of the workforce for a while.

If you think volunteering might be for you then check out volunteer.ie or visit your local Volunteer Centre today!

Volunteer Ireland’s Training and Programmes Manager Stuart Garland shares his thoughts on talking, listening and learning from others as volunteering evolves globally.

 

Learning from others

I am one of those people who will gladly talk to people about all things volunteering, from recruitment to retention, from screening to strategy.

These conversations often start with a Volunteer Manager saying “what I am about to tell you is confidential and you can’t tell anyone”, a conversation follows about the challenges they are facing.  They are usually in shock at the end of the conversation when I say “Do you think you are the only organisation facing these challenges?”

Volunteer Involving Organisations are facing the same challenges in terms of volunteer management and leadership worldwide, the problems facing Volunteer Managers in Leitrim are the same of those in Lagos, Lima, Latvia or Lithuania. The question is are we adapting to these challenges?

Some time ago I met some colleagues from the Venezuela.  They we’re very envious of the amount of formal volunteering in Ireland.  At the time in Venezuela informal volunteering far exceeded formal volunteering.  They were very surprised when I said I was very keen to learn from them.  What could I possibly learn from them? Lots.

What do the stats say?

Recent research (2018) by the UN Volunteers Programme reports that the majority of volunteering globally is informal.  Of the 109 million full-time equivalent volunteers 70% volunteered informally for individuals while only 30% volunteered formally through an organisation.  They go on to report that in Ireland there is a Full Time Equivalent of 132,273 volunteers, 72,533 of whom are involved in formal volunteering.

Research carried by nfpSynergy (2017) reported that 21% of people said they “lost faith in charities” and 40% said they “didn’t have the time to volunteer”. Episodic (short term) volunteering is nothing new and was reported as a growing trend as early as 2006 by Handy et al.

In 2016, Volunteer Now and Colin Rochester reported that 80% of micro volunteering was carried out on line usually on smart phones, mainly by young people and it has been most popular in the UK where more than half of all micro volunteering actions took place in 2015.

From another perspective the Central Statistics Office (2016) report 200 different nationalities in Ireland. There were 535,475 non-Irish nationals living in Ireland.  How many nationalities are represented in your group of volunteers?

Adapting to change

You might consider that virtual volunteering, e-volunteering, micro volunteering, taster volunteering, family volunteering, slacktivism are all fads, perhaps you’ve not have heard of them before. Society is changing around us and our volunteer programmes need to adapt too.

Your volunteer programme may need formal volunteers engaging with you on a regular basis but just think of the potential diverse group of volunteers you could be engaging by changing the types of volunteering you offer.

What works for one organisation may work differently for another, we can’t continue to say ‘that wouldn’t work for my organisation’ without trying, without adapting to the local demographic, not just the current demographic of your pool of volunteers.  We all have to learn – learn from researchers, academics, practitioners, our peers, our colleagues.

We may be happy with our volunteer programmes, we might be dealing with challenging situations in volunteer management or struggling to recruit or retain volunteers, but guess what? Others are having the same challenges as you.

We’ve got to listen to others. We’ve got to learn from others.

“It’s good to talk … about volunteering”

Volunteer Ireland offers a range of training (online and face to face), capacity building events, conferences and seminars throughout the year to help build your networking opportunities to meet with and discuss these topics with likeminded individuals.  You can find further details at www.volunteer.ie/services/training-for-vios/training-calendar/